Refund Policy

Last updated: September 26, 2026

7-day, no-questions refund on your first purchase. If it's your first paid purchase from BuyerDrill and you're not happy for any reason, email us within 7 days of paying and we'll refund you in full.

1. What this covers

Your first purchase of any paid plan: Pro monthly, Pro yearly, Trade-show pass, or Founding seat.
The 7 days start on the date of payment shown on your receipt.
No reason is needed, and it doesn't matter how much you have used the service.
This applies once per customer.

2. Renewals and later purchases

Subscription renewals and purchases after your first one are not normally refundable. You can cancel a subscription at any time from the billing link in your receipt email to stop future charges, and you keep access until the end of the period you paid for. If something went wrong, such as a duplicate charge or a service problem on our side, contact us and we will put it right.

3. How to ask for a refund

Email support@buyerdrill.com from the address you used to pay, and include your order number from the receipt. We aim to reply within 3 business days.

Refunds are processed by Creem, our merchant of record, to the original payment method. How long the money takes to appear depends on your bank or card provider. When a purchase is refunded, access for that plan ends.

4. Please contact us before disputing a charge

If you don't recognize a charge or have a problem, email us first. We can usually resolve it faster than a bank dispute.

5. Your legal rights

This policy does not affect any rights you have under consumer protection laws where you live.